Work with your existing suppliers through one China-side team. Keep samples, production, negotiations and open issues moving, with evidence you can review.
04Illustrative deliverableProcurement control viewOwners, milestones and risks in one place.
Weekly control view2 active programmesBuyer-side ownership
Sample approvalBuyer review
Production evidenceOn track
Supplier correctionEscalated
Original quoteNamed ownerEvidence linkDecision ready
Commercial model
Monthly retainer
Working cycle
Three-month minimum
Base scope
Up to 2 programmes · 5 suppliers
The buyer decision
The supplier already has a China team. The buyer needs one too.
ARBO becomes the China-side workstream for active procurement: bilingual communication, milestone evidence, commercial follow-up and early escalation across recurring supplier work.
You keep
Supplier identities, original quotes, recorded sample changes and the decisions that remain yours.
Operate workflow
How the work moves forward.
01
Map scope and owners
Define active programmes, suppliers, decision owners, milestones, reporting rhythm and escalation thresholds.
02
Run and verify the work
Coordinate bilingual supplier communication, quotations, samples and changes while maintaining milestone, issue and evidence views.
03
Escalate and improve
Connect factory corrections, inspection inputs and buyer decisions, surface risks early and use recurring evidence to strengthen operating discipline.
Relevant operating evidenceBuyer-paidwith no hidden supplier commission
The operating model represents the buyer's commercial position instead of earning from supplier selection or order value.
What you receive+
Supplier and project operating map
Bilingual action ownership
Milestone, sample and issue tracker
Evidence-based weekly status report
Escalation and corrective follow-up
Monthly commercial and supplier review
Is this the right starting point?+
Several suppliers need regular China-side communication and follow-up.
Your overseas team is repeatedly chasing production details across time zones.
Problems surface late because nobody local owns escalation and evidence.
Scope and extensions+
Separately scoped
Onsite factory visit or production meeting
Physical inspection or third-party QC
Laboratory and regulatory coordination
Additional programme or supplier capacity
Operating boundary+
The base retainer covers up to two concurrent programmes and five active suppliers. Additional capacity, urgent after-hours response, physical inspections, travel, testing and specialist work require a written change order. ARBO is not the manufacturer, accredited inspection body, importer of record, legal adviser or approval authority.
Buyer questions
Before you add a China procurement office.
01What is an outsourced China procurement office?+
It is a buyer-side operating layer in China for recurring supplier work. ARBO coordinates supplier communication, quotations, samples, production milestones, evidence and escalation while the buyer keeps visibility of factory identities, original commercial information and release decisions.
02Can ARBO manage suppliers we already use?+
Yes. The engagement can begin with the buyer's existing factories and active programmes. ARBO first maps the suppliers, owners, milestones, reporting rhythm and escalation thresholds, then runs the agreed China-side workstream.
03How is this different from a trading company or commission-based agent?+
ARBO is paid by the buyer and does not earn a hidden supplier commission or order-value margin. Supplier identities and original quotations remain visible, and ARBO represents the buyer's commercial position rather than reselling the goods.
04What does the base monthly engagement include?+
The base scope covers up to two concurrent programmes and five active suppliers, including bilingual action ownership, milestone and issue tracking, a weekly status report, escalation follow-up and a monthly supplier review. Travel, physical inspection, testing and specialist work are scoped separately.
05When is a sourcing sprint a better starting point?+
Use the sourcing sprint when the immediate need is one defensible supplier decision for a defined product. The procurement office is designed for recurring execution once several suppliers, samples or production workstreams need ongoing ownership in China.